Running a product-based business is no small feat. Between developing great products, marketing, and managing customer relationships, you already have a lot on your plate. Adding complex logistics and fulfilment processes into the mix can make it even more challenging, so outsourcing your fulfilment may be your next smart move.
Key Takeaway:
By outsourcing your packaging and delivery fulfilment needs, you can focus more on strategic activities like product development and marketing, without getting bogged down by logistics. It can also be more cost-saving than you think.
At Invicium, we coach many businesses through this important transition, helping them thrive as they hand over their fulfilment operations to our expert team. Here’s where businesses can benefit from making the switch.
1. Cost Reduction
One of the most immediate and impactful benefits of outsourcing your fulfilment is the significant cost savings. Managing fulfilment in-house means you have to invest in warehousing space, staff, and technology—all of which can add up quickly.
When you outsource, you can leverage the infrastructure and expertise of fulfilment partners who already have these resources in place. This means lower overhead costs for warehousing and staffing. Plus, fulfilment providers often have better rates for shipping due to their volume, which can translate to savings for your business.
Did You Know?
Outsourcing fulfilment operations can reduce your overall logistics costs by an average of 20-30%, allowing you to reinvest those savings into core business activities.
2. Improved Efficiency and Focus
Handling fulfilment internally can be a distraction from your core business activities. By outsourcing, you free up time and resources to focus on what you do best—whether that’s product development, marketing, or sales.
Fulfilment providers like Invicium are experts in logistics. We streamline the entire process, from receiving orders to Pick-and-Packing, and ensure that everything runs smoothly and efficiently. This level of efficiency is difficult to achieve in-house without substantial investment and experience.
3. Scalability
Small businesses often experience fluctuating demand—think peak shopping seasons like the holidays or sudden surges from successful marketing campaigns. Scaling your fulfilment operations up or down to match this demand can be tricky when handled in-house.
Outsourcing your fulfilment allows you to scale effortlessly. Fulfilment providers like Invicium have the capacity and flexibility to handle varying volumes, ensuring that your customers’ orders are processed efficiently, no matter how busy it gets.
4. Access to Expertise and Technology
We offer our customers a wealth of expertise and cutting-edge technology. From advanced inventory management systems and real-time tracking to optimised logistics and efficient order processing, we have the tools and know-how to handle fulfilment more effectively than most in-house operations can.
By tapping into this expertise, you can ensure that your fulfilment processes are as efficient and accurate as possible, leading to faster delivery times and fewer errors.
Quick Tip:
When choosing a fulfilment partner, ask about their technology solutions. Real-time inventory tracking and automated order processing can provide invaluable insights into your supply chain!
5. Enhanced Customer Satisfaction
One of your most important considerations is your customers’ experience. Professional fulfilment services can greatly enhance your ability to meet and exceed customer expectations. From quicker delivery times and accurate order fulfilment to hassle-free returns processes, outsourcing can lead to happier customers.
Look for a good fulfilment partner who will ensure that orders are picked, packed, and shipped correctly and promptly. A bonus will be if they can also handle returns efficiently, which can turn a potentially negative experience into a positive one, maintaining customer loyalty. At Invicium, we make sure to do just that.
FAQs:
Q: How quickly can I see the benefits of outsourcing my fulfilment?
A: Many businesses start to notice improvements in efficiency and cost savings within the first few months. The exact timeline can vary depending on your business needs and volume.Q: If I outsource my fulfilment will I lose control over the process?
A: With the right fulfilment partner, you gain more control through enhanced visibility and advanced analytics.
